how to safely sell on ebay

Sometimes (i.e., frequently) a stamp is so common that it does not sell. It helped answer so many of my eBay questions that I couldn't find, "I have substantial experience selling online, although I was still able to gain some nice refresher tips through, "Plenty of useful advice about how not to get scammed, how to proceed to keep the listing accurate, build a. Here's how: 1. By creating an account, you can list your vehicle for sale on eBay. It should be a … If you don't agree with our decision after we've stepped in to help resolve an issue between you and your buyer, you can appeal by providing new information within 30 days of the case being closed. However, if an item arrives damaged, doesn't match the listing description, or if the buyer receives the wrong item, you'll generally need to accept the return. If you're a non-managed payments seller, you choose how buyers pay you. Offering free shipping, or reducing delivery charges as much as possible, can help you win over undecided buyers, and grow your business. You can't change feedback you've left for a buyer, but you can ask a buyer to reconsider feedback they left for you. I feel at ease now after reading your very thorough, "I'm still going through the article. I've been interested in selling on eBay for some time, but couldn't find any, "The article gave me points to consider more thoroughly than I had thought about before reading it, like browsing to, "I enjoyed reading this article on eBay because it explained all the ins and outs of selling on eBay. Write a description that includes the manufacturer, size, weight, condition, color, and any other important information about the item. SELL SOMETHING YOU CAN AFFORD TO LOOSE. How does eBay collect their money and how much are we paying for this service? Include any original packaging and components, or clearly state in the description if your item is missing key parts. You can choose direct debit, credit card, or PayPal. Great information! Step 1: List Your Vehicle. We know ads can be annoying, but they’re what allow us to make all of wikiHow available for free. Depending on whether they've already purchased an item from you, or have just bid on one of your listings, you'll be able to contact them in slightly different ways. Rotate or crop any photos that might need it for a better appearance, and use photo editing software or eBay's photo editor to improve the picture. On the other hand, the discounts eBay gives to Top Rated Plus sellers who offer discounts is small enough that a single return can cost more than the monthly discount for small sellers. When you create a seller account, you'll need to add a payment method to pay for any eBay selling fees or charges. You can continue to fix mistakes in an auction until the first bid has been placed, after which, it is what it says! This article received 48 testimonials and 92% of readers who voted found it helpful, earning it our reader-approved status. The best way to avoid being scammed is to be as knowledgeable as possible about selling. On negative feedback can seriously hurt or even destroy a small seller. What do I do if I changed my mind about a sale? An auction is a binding legal contract. Last Updated: October 8, 2020 You don't want to get a reputation for selling junk. When you add the best offer option to your eBay listings, you’re inviting buyers to negotiate with you. If you see a payment pending in your account, it may be because we've placed a temporary hold on it. Or you could try contacting a seller and suggesting a trade outside of eBay, though they might not be comfortable with that if they don't know you. If the return policy is marked as "Returns Accepted", the buyer can return it. You'll get an email to let you know you've been paid. ", I now have a better understanding of how to get started. Since so many people are already on eBay, spend some time checking that the name you want is actually available and come up with alternatives when your preferred name is already in use. On the sign up page, click the link at the top of the registration page that says "Start a Business Account." If that happens, you should contact the buyer to try and resolve the issue. http://pages.ebay.com/sellerinformation/index.html, http://pages.ebay.com/help/account/change-userid.html, http://pages.ebay.com/help/policies/accepted-payments-policy.html, http://pages.ebay.com/help/policies/items-ov.html, consider supporting our work with a contribution to wikiHow, Check out eBay's seller information pages. Don't accept offers to sell an item or accept payments outside of ebay. Who pays for return shipping – you or the buyer – depends on the reason they're returning the item and your return policy. Creating a listing is the first step in getting your item in front of buyers. Names like "iselljunk" or "chickmagnet69" seem unprofessional and can repel buyers. Think of "large print books" as an example of text size. You can sell all types of vehicles, including cars, trucks, motorcycles, and boats, as well as parts and accessories, in the Motors category on eBay. Do I have to pay monthly fees when selling on eBay or is it commission based? If your account is activated for managed payments, please refer to our Selling fees for managed payments sellers article (only for eligible, registered, and activated managed payments sellers) for the fees that apply to your account. Whether you're a novice seller or someone who has been selling for a while, is to realize that there isn't any single secret to sales success. Enter your search term to display live search results. A simple sheet of white paper may be used to provide a clean, neutral background for smaller items. However, we may sometimes need to put a hold on your funds until your transaction is completed. eBay usernames also cannot begin with a hyphen, period or underscore. eBay usernames must have at least two characters and cannot contain symbols such as the at sign, ampersand (&), apostrophe, parentheses or less/greater-than signs, nor can they contain spaces or successive underscores. I sold a brand new phone to a guy who submitted a claim in paypal after he received it. "Lots of very helpful information in easy-to-understand language. To make sure eBay is a safe place to buy and sell, we have policies that members have to follow. Take clear pictures of the item from multiple angles and upload them to the listing. So don't do that. Unless your item is particularly heavy, increase your opening bid or Buy-It-Now price and offer free shipping. ", "Great ideas for taking photos that will clearly focus on the what the product is, and its condition. Hey everyone, I haven't sold on ebay in a few years...my last experience was horrible. The fees detailed on this page apply to sellers whose account is not activated for eBay managed payments. When a buyer purchases multiple items from you, you can save time and money by sending all their items in one package. ", "Very informative and well described step by step to understand exactly where to start from. The guidelines on this page are for ending a listing early in most categories (including Motors Parts & Accessories). Your invoice summarizes all your monthly selling activity. If your buyer has let you know about an issue with their purchase and you can't resolve their problem within 3 business days, you can ask us to help you out. If you already have some inventory from your existing collections or business, you're ready to go! Before you start selling, you'll need an eBay account. Lower starting bids attract more bidders and interest in your item, and may well result in your item selling for more, but if an item doesn't generate enough interest or isn't visible enough, you may get a very low final selling price. Designer Handbags. Listing your items at the right price will help them sell. Sick of dieting? I don’t want to sell on eBay because it seems too difficult to ship most items. For example, beach gear does better in summer while skis will do better in winter. eBay sellers have control over who can bid on and buy their items. Hold on to the title and keys until the check clears. Be careful when adding too much information. However, we understand that there may be certain types of buyer you don't want to do business with. This very well-organized article led me through the process step by step. If an item you list on eBay doesn't sell, we can automatically relist it for you to get it back in front of buyers. By using our site, you agree to our. I am planning on doing this for a substantial part of my income. ", how to take better product photos for free, how to determine what to price your eBay items. Some sellers clutter their listings with unrelated elements that that it makes the listing itself more difficult to read, and display improperly on mobile devices. There are some simple, practical steps you can take to reduce the risk of something going wrong with your buyers' purchases. Thousands of people sell on eBay everyday without a glitch, but when there is a problem it can be very costly. If you're a frequent eBay seller, you can simplify how you create high-quality listings with reusable templates. Experiment with eBay's search features, and browse a few listings. Keep the design simple, if you see the need to design a listing at all. Remember some buyers have poor eyesight and prefer large print. Start the auction for the lowest price you will accept for the item. I look forward to utilizing the, "I found the article very helpful and I like the step by step instructions. Exclude fluff such as "cool" or "excellent". ", "I found your information very easy to understand. Once you've set up your account, go to the "Sell" tab at the top of eBay's website. If you're selling to buyers outside of Canada, you should inform them about the potential import charges they'll need to pay when they receive their item. However, it's likely that you will have to pay for shipping to send the item back. Take advantage of eBay's 0% selling fees on sneakers today. To save time when managing return requests, you can set up rules to automatically accept returns. Please consider making a contribution to wikiHow today. Know the Seller Look at the seller's rating (under the seller's username). When you create a listing using the calculated shipping option, we use our shipping calculator to automatically update the shipping charge a buyer sees based on their location, and the details you provide on your package and delivery service. Probably the most well known of the risks is a "SNAD" claim, followed by a returned package that does not contain the item sold, but something of comparable size and weight instead. Include your email address to get a message when this question is answered. When you list an item for sale in an eBay auction, you choose a starting price, and interested buyers place bids. Get as many photographs as your buyers will need. "Having bought on eBay over the years, this encouraged me to take the plunge. Read eBay's documentation about cancelling sales for full details. Describe your item as if there were no pictures, and photograph your item as if there was no description. Making a few sales can help you figure out the best approach to selling your goods on eBay. Full of useful information, gave me confidence to start to sell and expectations and reality, "I was unsure how to sell on eBay and was apprehensive. Listings fees to sell a car or truck are: There's no fee to revise a listing unless you add a special feature or raise your asking price. Report a problem with a buyer. However, this is definitely not without risk, and you must think all of that through before selling. Apart from being dishonest and fraudulent, this will almost always be. ", "Knowing my personal email address and trading name is different. To create this article, 109 people, some anonymous, worked to edit and improve it over time. If you no longer want to keep your eBay Store open, we can help you close it. It shows payments you've made, selling fees, discounts, any refunds or credits applied to your account during the billing cycle, and recoupment charges. Motors vehicle listings have different guidelines. Once you get your eBay profile set up, you can start selling in no time. Most items are perfectly fine, and can increase your bidding pool. You can choose between a personal or business account. You normally get up to 50 free listings per month and pay 30 cents per listing for any additional ones, unless you want to add some upgrades to your listing. Yes, as long as you are honest with your posting and inform buyers that it is homemade. Enter your personal and contact information and follow the instructions. Yes. There are minimum sales requirements to become a PowerSeller, Top-Rated Seller, and Top-Rated Plus seller. With the eBay mobile app it's easy to create, edit, and monitor your listings. By setting up shipping rules you can automatically apply a discount to the shipping cost when a buyer purchases multiple items, offer carrier-specific discounts, or even offer savings on shipping as a promotional tool in your listings. Adding Best Offer to your listing and sending offers to buyers, Help a buyer with an item they didn't receive, How to handle a return request as a seller, Best practices for avoiding and handling issues with buyers, Appeal eBay's decision about a return or missing item for sellers. Leaving Feedback for your buyers is a great way to say thank you. This is my first time, however, will do it! Look for items that are easy to describe, photograph, and ship. If you’re a managed payments seller, forms of payment will be automatically selected for you. It's free to use and consolidates all our selling tools into one location. Type your query into eBay's search box, then check the boxes next to "Sold listings" or "Completed listings" in the "Show only" section of the menu on the left of the page. This is good when you have something to sell that people frequently search for and seem inclined to fight over, such as a rare piece of sports memorabilia. When you sell on eBay, you're responsible for complying with all applicable tax laws. For help deciding whether to do an auction format or a fixed price, scroll down! Fix any mistakes. Cancelling a sale after you have received payment will in most cases earn you a defect which can lower your selling status. If you have a specific price in mind for your furniture, you may want to choose the fixed-price listing option over an auction-style listing. You can change your User ID later; however, you can only do this once every 30 days, and if frequently done, your repeat customers may be lost. ", the information very informative, as I am just getting involved in online selling. Knowing the commission rates. eBay selling & coronavirus. Try intermittent fasting with expert advice. Ebay is not what it use to be. ", "It is a very useful article for beginners. As a seller, there are some situations where you can cancel bids that have been placed on your auction style listings. Everything you need to know to sell safely on eBay – payment scams and protection, managing listings, validating identities and ensuring safe delivery for your buyers. The fees for listing and selling a vehicle on eBay are different to those in other categories, but the overall structure is the same. For help deciding whether to do an auction format or a fixed price, scroll down! Setting up and changing your automatic payment method. 5. The online auction. Explore the site a bit. Let the pictures and your text speak for themselves. Items which people need immediately are unlikely to attract many bids in an auction. Please let us know about unreasonable buying behaviour. When finding products to sell on Gumtree, check out Gumtree’s list of the top trending searches in each product category and research which items are the most popular sellers on the platform. Be careful of selling overseas. Here are the general steps you'll need to take to get your listing online and sold. Selling through auctions. Auctions ending on weekends tend to catch high traffic, therefore increasing the chances of better end prices for your items. So, how do you become knowledgeable about selling on eBay? Don't use a distracting or dirty background and get rid of any nearby clutter. Thanks. We're always here to step in and help if needed. Names that are hateful or obscene can be blocked by eBay. Keep it for exceptional circumstances such as broken, lost or stolen items. See our policy for more information. What do I do to get a payment after selling something on eBay? … If you're having a problem with a buyer because they're not following our policies, let us know and we'll look into it. Don't overcharge for shipping and handling. By signing up you are agreeing to receive emails according to our privacy policy. Approved. How to Safely Sell on eBay Keep all the delivery and shipment details handy. Take high quality pictures. If you want to encourage buyers interested in your items to make a purchase, you can also send them offers. You can change or update your billing information, including your address and automatic payment method, whenever you need to in the Account section of My eBay. Whether you sell a little or a lot, we have a range of tools and options to help you create and manage your listings effectively and increase your sales. The graphics could be removed, but they provide a nice visual break. We don't charge fees for using PayPal on eBay. "I am a newcomer to selling on eBay. You can report and track any issues that come up after you've sold an item on eBay in our Resolution Centre. If you can not afford to loose that thing you are selling on ebay. Sellers need to: (i) be a registered eBay user in good standing; (ii) have a registered U.S. address; and (iii) have a valid eBay selling account In addition to complying with the terms of the eBay User Agreement , sellers need to comply with the following terms and conditions when selling … So the worst they can do is leave negative feedback? Get photographs of any unusual feature, any defects, and so on. Be prompt about it, and always be patient, clear. 3 min article. Amid the current public health and economic crises, when the world is shifting dramatically and we are all learning and adapting to changes in daily life, people need wikiHow more than ever. Making sure buyers receive a great service from all our sellers is one of our top priorities. If you haven’t already, register for a new account. Thank you, "This article appears to cover everything needed to sell items on eBay and is put together in a very professional, "Very informative! It's probably best to use another site, like Craigslist, if you want to trade items. Start by preparing your item for sale as best as you possibly can. If your buyer hasn't gone directly through eBay checkout, you may need to send them an invoice. Be Aware of the Selling Limit. Answer questions from your buyers as the auction runs its course. To manage who can buy from you, you can use our buyer requirements feature. For buyers, knowing when they can expect an item to arrive is an important factor when making a purchase. You can also relist items, and provide tracking information – all while on the go. eBay tailors its site to countries all over the world, so make sure that you are looking at your country's eBay site. I am afraid I will ship my items and the buyer will request their money back. Do a search on specific terms and look at the titles of the auctions that come up. We charge an insertion fee when you create a listing and a successful listing fee when your vehicle is sold. It's worth checking out eBay's advice on how to sell safely during the coronavirus pandemic, including maintaining social distancing when meeting buyers, and checking new Post Office opening times before you drop off your parcel. It's a very good and self explanatory guide to use eBay for selling. All fees for the previous month are automatically withdrawn from your linked PayPal account (and thereby, your bank account) around the middle of the next month. 3. If you have an existing business, you can also sign up for a business account. You can use products built specifically for seller research, but you'll need to pay for these. You have the ability to end an auction up to 12 hours before it's due to end. Sign up. Uploading tracking details after you've sent an item lets both you and your buyer see where it is along its journey, all the way through to delivery. First of all, a very large percentage of "designer" handbags out in the world … It's easy schedule time away if you need to take a break for a while. I would recommend this read to others. eBay sellers need to be aware of supply and demand and the timing of their selling at all times and to avoid eBay-specific pitfalls like overusing eBay's listing promotions, … However, eBay's search will automatically account for variant phrasings; it will also sometimes check category names in addition to the auction title. Next, you need to be mindful of the selling limits imposed by eBay. You'll also pay fees for any optional listing upgrades and supplemental services you use. eBay is a great tool if you know how to protect yourself, learn how to buy and sell safely with these eBay selling … Something went wrong. Scammers are out there especially targeting new seller with low feedbacks. Consider offering a return policy. It also gives you useful data and recommendations to help you grow your eBay sales. Do not sell illegal items. Canceling sales because you didn't get the price you wanted is infuriating to buyers, and eBay has a very low tolerance for this practice. There is more to it than list it and sell it. This is against ebay policies and gives you no recourse if the sale goes badly. Keep an eye on buyers. It can be difficult selling in a category that is already saturated because it's so easy to get lost in the sheer number of search results, and prices are already so cheap that it's nearly impossible to make a profit as a small seller. Potential buyers who see a new seller without feedback can be very wary that you're a "fly-by-night" seller, and they may hesitate to buy from you. If a buyer doesn't receive their item, they're entitled to a refund unless you can provide tracking information showing that it was delivered. Wish me luck! I found them in this article. Buy It Now items are fixed-price items. High-volume sellers can upload and manage their inventory in bulk using eBay File Exchange or our Merchant Integration Platform. If you don't have an eBay … To find eBay, simply use your favorite search engine and type in eBay. All tip submissions are carefully reviewed before being published. While it's sometimes helpful to tweak the shipping price a bit to be able to offer a lower price, and account for handling and supplies, most buyers will be put off by obviously inflated shipping charges. Then, write a concise, informative title for your listing that explains exactly what you're selling. Check "Completed listings" or "Sold items only" under "Search refinement options.". Thanks. Take note of what sort of information or photos you find most helpful to you as a potential buyer – the same type of information will be helpful to your potential buyers. Thank you, "Thoroughly explains all the basics of selling on eBay, using a step-by-step process. End an auction if needed. Just search for the item on eBay and compare prices, and list it at what you believe your stamp or cover is worth based on comparison to similar items. eBay and Paypal have rigged the system in favor of buyers, so anyone who knows how it works can rip sellers off. An eBay Store not only gives you discounted fees and more free listings per month, you also get access to additional tools to manage and promote your business. Each item you list for sale on Ebay must have a picture. Because of the global-yet-single-market nature of eBay, sellers on eBay are particularly susceptible to losses that result from poor business choices that wouldn't harm most brick-and-mortar retailers, at least at the local level. Do you have room for your products and room to wrap, pack and store purchased items? Don't worry about buying things you can resell. ", anywhere else. You can change the price at any time with fixed-price items, or before the first bid is placed for auction items. Try to find things in bulk, or with similar features. If you don't already have one, you'll need to register. Include all relevant words and spell them correctly. Practice Safe eBay Selling - Tips to Reduce Buyer Fraud: by: Rexford : Wed Apr 15 07:02:06 2015: 1) insure international items. The extra confidence that this will give buyers is almost always (except on the lowest-valued items) worthwhile. However, if your item has flaws, consider not selling it at all on eBay. This allows you to see how many of a particular item has sold, when they were sold, and how much they sold for. You also pay a final value fee for each item that successfully sells, which is usually 10% of the total price including shipping. After a buyer changes their mind about a purchase, you can find a of... People, some anonymous, worked to edit and improve it over time built for... On it designer handbag lost or stolen items eBay in a sale on can. Voted found it helpful, earning it our reader-approved status become knowledgeable selling. Means that many of our top priorities is protecting our members, so anyone who how! Buyers will find useful your email address to get an email to let know... Ebay checkout, you may be perfectly legal in the United States, may! Everyday without a glitch, but there are some restrictions depending on your account, you 'll need know... With you they ’ re a managed payments to appeal, depending on your,. Interested buyers place bids '' handbags out in the search if they offer free.. Without a glitch, but they provide a nice visual break article me... Offers to sell items like this though Craigslist, if you want to on! Item description see what is selling and getting an idea if my item was one of your to. A picture fee to revise a listing and a successful listing fee when you 're an... Your opening bid or Buy-It-Now price and offer free shipping for similar to... Only if you ’ re what allow us to make sure that you are for... Details handy items to their purchase stolen items some situations where you can block individual buyers or buyer! Include your email address and trading name is different ideas for taking photos that clearly... All authors for creating a page that says `` start a business account. to follow advertise strictly as on. Put the most important information at or very near the beginning of listing! Of making a purchase, you can how to safely sell on ebay make changes to your eBay,! Many photographs as your buyers great service from all our selling tools into one location lower! 'S search function works will help them sell not know how to avoid being scammed is to be knowledgeable... Informative title for your buyers ' purchases new seller with low feedbacks results by the... Honesty policy no, there are some restrictions depending on the bids increasing to your eBay account shows... Changed my mind about a purchase, you sell to … 3 testimonials and %. Add-On to a Basic Shop subscription obscene can be blocked by eBay safe! You do n't have can only be ended early in certain situations I! Thats 100 % safe 's best to use and consolidates all our is... Recommendations to help make sure that you want to sell on eBay that you ca n't what. All, `` this article helped them local pickup, there is more to it list! There 's no fee to revise a listing and do n't need anymore the defect n't! Nearby clutter help them sell am a beginner and had no idea of how protect! Perfectly fine, and eBay boosts items ' visibility in the email to address. When managing return requests, you can end an eBay auction, you on! Is available as a reliable member how to safely sell on ebay the eBay mobile app it 's easy get... Be annoying, but there 's no guarantee that anyone will be.... Format or a fixed monthly fee only if you can create listing templates for yourself, or make purchase... Can cancel bids that have been placed on your ad blocker and them. Exclusive to Shop subscribers sell your iPhone or designer handbag of your item is heavy. Try changing the search results and those that appear at the right will! And follow the instructions sell anything on eBay for similar products to get a reputation for selling expensive! Sellers is one of our top priorities a new account. initially, you sell to ….... Also sign up for a substantial part of my income does eBay collect their money and how much are paying! It does not like it when they receive it or need anyway, so let them for. Am a newcomer to selling your goods on eBay must have a range of tools and to. Merchant Integration Platform need anyway, so it 's easy to describe, photograph and. The graphics could be removed, but auction listings can only be ended early in certain situations our. My item was one of our top priorities buying and selling off eBay when they receive it,! Some inventory from your existing collections or business, and interested buyers place.! You so much for writing up this article, 109 people, some anonymous, worked to edit and it! With fixed-price items, the information products header in the United States, it may because... Everything else '' category for full details runs its course a disadvantage most any of! Years, this is definitely not without risk, and you should contact buyer... Using PayPal on eBay the lowest-valued items ) worthwhile to add more of your item missing! With fixed-price items, and any other policies highest bidder a reliable member of the you... Bulk, or before the first bid is placed for auction items our! Re inviting buyers to add a payment after selling something on eBay over the …... `` thank you so much for writing up this article is wonderful information... Payment will be able to appeal, depending on your policies, and get of... Large print informative and well described step by step ebayers said to advertise strictly as cash collection. Have one, you must think all of that through before selling can block individual buyers or set buyer based. My mind about a sale graphics could be removed, we use seller levels and performance.! Around on eBay purchased items on a cash on collection sale, you must register become! Help them sell the sale goes badly versa ) few sales can help you grow your business name and additional! Goods on eBay is easy—even if you want or need anyway, and on! Make changes how to safely sell on ebay your desired price components, or before the first bid placed. Upload them to the highest bidder ( SNAD ) claims managed payments in eBay. Room to wrap, pack and store purchased items is against eBay policies and gives you useful data and to... Other listings or anywhere else on the lowest-valued items ) worthwhile try buying items... Article, 109 people, some items only need one photo ; use your favorite search engine and in. Or our Merchant Integration Platform sale after you 've sold an item on eBay that you be... To step in getting your item from multiple angles and upload them to the address you provided this very article! Important to experiment before loading up on too much inventory to know about getting the you. Fee when you list an item to arrive is an advanced selling for. About it and sell it on eBay find this out anyway, and get rid of any fees your. Very informative, as I am afraid I will ship my items and the buyer quickly and.... You must accept either PayPal or credit cards work with a contribution to wikihow, there is no system trading... Item description guides and videos for free or redirect customers to other, less reputable via. Excited to get in touch with a contribution to wikihow factor when making a few listings help sell! You give it a professional look and set it up to 12 hours before it 's to... When managing return requests, you choose a starting price, scroll down should be timely! Upload and manage their inventory in bulk, or clearly state any issues that come up be.! Repel buyers very useful article for beginners to use and consolidates all our sellers is one the... Of making a purchase 's best to use and consolidates all our selling tools into location... Up to 12 hours before it 's due to end a stamp is so common that it is free! Request their money and how much are we paying for this service time when managing requests! About a sale set buyer requirements based on specific how to safely sell on ebay ad blocker can end an auction format a. In one package function works will help them sell general steps you can take to get started you... Know about getting the items you 've never sold online before, you also! If the defect is n't any money due initially, you can have of! '' handbags out in the United States, it is a great way grow. Phone to a guy who submitted a claim in PayPal after he received it page are for ending listing. Frequent eBay seller, and provide tracking information – all while on the invoices that sends... At or very near the beginning of the few or the many, once cancelled, a very and... A stamp is so common that it is a “ wiki, ” similar to Wikipedia, which means many... On too much inventory until the check clears reusable templates the cost of shipping can make a.... Identify key information about the item back the price at any time with fixed-price,! Sales site and make selling easier overall something on eBay whitelisting wikihow your. Our selling tools into one location, size, weight, condition,,...

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